Everything for an excellent shopping experience!
Our customer service representative Therese will do everything every day to keep you satisfied!
If you have not received a confirmation email, please check your SPAM folder. If you still cannot find the email, please contact our customer service team: support@ocerar.com
Product broken or damaged? Send us a photo and we'll immediately send you a new product or offer you a nice compensation!
Return it? No problem, you can do so within 30 days ! To do so, please send an email to support@ocerar.com stating the reason.
Yes, that is possible. Please send an email toΒ support@ocerar.com. They will then send you an invoice as soon as possible.
Includes tracking, so you can track your order from the moment it is shipped to your door!
Processing time
1-3 business days
Transit time
6-9 business days
Therefore, our average delivery time is 7 - 12 business days.


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