At Ocerar, we place great importance on offering our customers a secure, flexible and user-friendly payment experience. Below you will find the available payment methods and the associated terms, which may vary depending on the delivery country.
Available payment methods
Germany and Austria
PayPal: Pay conveniently and securely through your PayPal account. PayPal offers buyer protection and enables both domestic and international payments.
Klarna: Use various Klarna payment options such as instant payment, payment by invoice or payment in installments. When paying by invoice, you receive your order first and settle the amount later. Installment payments are handled entirely by Klarna.
Credit card: Visa, Mastercard, American Express, Maestro and UnionPay are accepted. All card payments are processed through a secure payment platform.
Switzerland
PayPal: Pay conveniently and securely through your PayPal account. PayPal offers buyer protection and enables both domestic and international payments.
Klarna: Use various Klarna payment options such as instant payment, payment by invoice or payment in installments. When paying by invoice, you receive your order first and settle the amount later. Installment payments are handled entirely by Klarna.
Credit card: Visa, Mastercard, American Express, Maestro and UnionPay are accepted. All card payments are processed through a secure payment platform.
Security and privacy
All payment transactions are carried out via encrypted connections to protect your sensitive data as much as possible. We do not store your payment data; it is processed exclusively by our certified payment service providers.
Problems with payment?
If you experience any difficulties with payment, please contact our customer service at support@ocerar.com. We will be happy to assist you.
CONTACT INFORMATION
Brand name: Ocerar
Company name: JMHS B.V.
Email:
support@ocerar.com
Phone:
+31 616 563 260
Address:
Lintelerweg 60, Hengelo, Overijssel, 7556 PD, Netherlands (registered address – not a visiting or return address)
VAT ID: NL869842687B01
Commercial register number: 42126002
Contact form: Here
Support hours: Monday–Friday, 09:00–17:00 (closed on weekends)
Response time: within 24–48 hours
We strive to answer all inquiries as quickly as possible.
